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Moving Company Basic Information

from: John Groth

Moving Company Basics-for a smooth move.


There are many moving companies that offer moving services and relocation help. Most offer free moving estimates. However, the challenge is selecting the right mover from all the available options.

An excellent source of information on movers is your corporate relocation department. Friends, co-workers and neighbors can also provide you with valuable information on their experiences on moving companies. The local Better Business Bureau is another source of information. All movers are licensed. Check with the Department of Transportation for more information. All reputable movers will provide you with references of customers. Call them and ask at least two questions. Would you use the mover in your next move? What would you do differently in your next move?

Before contacting a moving company for a quote, you should decide what is being moved. If you can eliminate heavy items, your overall moving cost will go down. Sell what is not being moved or give it away or make use of a dumpster. Finally, Goodwill or the Salvation Army are good choices for useable items. Determine what moving services you want the mover to perform. Who will do the packing? What packing supplies will the mover furnish? The prospective mover can provide you with additional options and their costs.

You now have a rough idea on what is being moved. Normally the mover will send someone to your home to draw up a written estimate. It’s important to know how long the estimate is good for and if it is binding or non-binding on the mover. A binding estimate will clearly outline the movement of your household goods and what other moving services the mover will provide. Of course, if you require other services those costs will be added to the invoice. Get the agreement in writing. Understand if you do not pay on delivery, your shipment can be placed in storage until you pay. Then storage fees will be added to your payment. Some moving companies may charge for a binding estimate. Ask up front regarding this procedure.

A bid or a contract that is non-binding does not commit the mover to the estimated amount. The moving companies published tariffs will determine the cost of the move. The moving company is legally required to follow the published tariffs. If the estimate is non-binding, the mover is obligated to not charge more than 10% over the amount of the estimate.

At both ends of the move make note of any unusual circumstances that might affect the amount of time and effort required in the loading and unloading. Stairs, elevators, parking, or any access difficulties will raise the costs. Usually, if the moving van cannot park closer than 75 feet from the location there will be extra charges.

Finally, be sure you understand the limits of the mover’s liability. If you have a claim, what procedures have to be followed? What documentation is required? Make use of your digital camera, on the condition of the item when it is turned over to the mover and when it is delivered. Use this procedure also if a car is being moved.

With this starting point you should be well on your way to a smooth move.


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